Order Taking & Customer Service

24 hours a day, every day, Foremost's Customer Service Representatives (CSRs) will assist your customers promptly and professionally. They can handle every kind of call. When it comes to order taking, our CSRs excel. They know how to work with your customers, whether your callers have simple Brochure Requests for Product Information or far more complex inquiries for gift certificates or subscription orders, even event registration or donations. Additionally, our CSRs are very experienced at Up-Selling tied to Order Taking, especially for Catalog Companies.

Our system, using state of the art hardware and software, allows Foremost to respond to all your needs. This system allows us to provide toll-free telephone numbers to clients who need them immediately or Direct Response Agencies wanting to test-market a product or service. Our staff is fully trained and has expertise in handling complex caller inquires. Our management team is talented and experienced.

Specialized services include:

  • Order Entry
  • Product Information
  • Registration
  • Appointments
  • Subscription Orders
  • Travel Reservations
  • Toll-Free Numbers
  • Up-Selling
    • Catalog Order Entry
    • Dealer Locator
    • Donor Requests
    • E-Commerce
    • Events Reservations
    • Gift Certificates
    • Inquiries
    • Literature Requests

    On average, our experienced CSR's have been with Foremost ten+ years. Foremost provides a supervisor on the floor at all times. Employee reviews include a focus on professionalism, accuracy, following order detail instructions. All this means your callers get the best possible telephone experience every time.
    We're Your Answer
    Foremost Communications, Inc. 200 William Street, Port Chester, NY 10573 Phone: (914) 798-8700 / (800) 783-5999