Service Companies

Foremost has a long history of working with service companies, locally and nationally. Our step-by-step tracking provides field managers with control over service activity and response time, letting you improve customer service while reducing operating costs at the same time.

Foremost's dispatch service can handle all your calls or supplement your existing staff. Each service request opens a file that cannot be closed until the entire service sequence is completed. If the technician does not respond, our computer automatically recalls the service request and your escalation instructions are set in motion.

It's off-site service call dispatching that works because:

  • Pre-Selected Questions provide immediate customer service assistance based on your exact instructions that are developed with you to determine precisely what should to be done.
  • Escalation Procedures tell the Customer Services Representatives (CSRs) who and where to call at every step of the service sequence, plus what to do next.

Foremost works with and handles dispatch for a wide range of service companies in a wide range of industries, including:

  • Heating & Ventilation
  • Air-Conditioning
  • Cable Operators
  • Repair Services
  • Mechanics
  • Computer Consultants
  • And More...
    • Electricians
    • Plumbers
    • Restoration Clean-Ups
    • Elevator Companies
    • Limousine Services
    • Oil Companies
    • Propane Suppliers

    Professionalism, training, awareness, are fundamental at Foremost.

    We're Your Answer
    Foremost Communications, Inc. 200 William Street, Port Chester, NY 10573 Phone: (914) 798-8700 / (800) 783-5999