The Medical Profession

What do your patients and other callers want when they call? It doesn't matter whether your office is open or closed, whether it's morning or night. When someone calls your Medical or Dental office, they all want:

  • A Prompt Answer
    • No Busy Signals

    At Foremost Communications we maintain multiple banks of T-1 call circuits. We make sure that we always have more phone lines than our clients will ever need. That ensures your patients have a reliable contact point. Your doctors and staff will find an excellent check-in point at Foremost for messages, too.

    When a patient calls in with an emergency, Foremost's Customer Service Representatives (CSRs) use scripting software that provides them the exact protocols to follow so all your calls are handled correctly. And, your patients reach the right on-call doctor or dentist.

    What do you want?

  • Immediate Contact, If Needed
    • Accurate Information

    We can do it right because we have the expertise! We have a staff that works daily with Physicians, Psychologists, and Psychiatrists. We know what to listen for and what questions to ask.

    Every call is handled by a fully trained CSR. Our equipment prompts the CSR through every step of the call, and the information is entered into the computer as it is taken. Every representative is subject to random blind evaluations by management. All calls are archived for future reference.

    We're Your Answer
    Foremost Communications, Inc. 200 William Street, Port Chester, NY 10573 Phone: (914) 798-8700 / (800) 783-5999