Heating, Ventilation & Air Conditioning (HVAC)

Foremost provides service 24 hours a day — all day, after hours, or when your office needs backup. Our Customer Service Representatives (CSRs) are individually trained on each account, enabling them to act as an extension of your staff. Your callers feel that they've reached your office directly.

Winter time, summer time, all the time. You need that phone answered. And, you need your customer calls handled right. You need the right message to get to your service people. You don't want to send them out at 3:00 am for non-emergencies.

We can script all calls precisely to your specific needs. That means:
  • Home Heating Customers, will-call and automatic, whether they use Fuel Oil or Propane Gas, will be assisted appropriately. In the summertime, Foremost can book maintenance and boiler cleaning appointments. In the winter, Foremost can schedule deliveries for you or dispatch emergency calls.
  • For Air-Conditioning specialists, we have the added advantage of being there throughout the busy summer season. From the start of the first hot weather to those in-between fall days when your customers call.
Foremost can ask the questions you want answers to. We can let your customers know emergency fees, minimum delivery requirements, whatever it is you want. How would you like us to find out for you if the call is a true emergency? Or if the service call can wait until morning?

Foremost has decades of experience handling:

  • Understaffed Offices
  • 24 / 7 Service
    • Bad Weather
    • Anxious Callers

    Foremost can be used to extend your hours of operation, supplement your own telephone lines, and increase your staff quickly and easily.
    We're Your Answer
    Foremost Communications, Inc. 200 William Street, Port Chester, NY 10573 Phone: (914) 798-8700 / (800) 783-5999